Legal
Website terms of use
These terms apply to the public Prismo Web Solutions website and its client-portal gateway. A signed proposal, statement of work, or services agreement—not this page—governs paid client work and controls if its terms differ.
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Acceptance of these terms
By using this website, you agree to these terms and the privacy notice. If you do not agree, do not use the website. Prismo may update these terms by posting a revised version and updated date.
Informational purpose
The website provides general information about Prismo, its services, working approach, and topics related to websites and digital marketing. It is not legal, financial, security, accessibility, or other regulated professional advice. Guides, checklists, planning ranges, and examples must be evaluated for your organization, systems, jurisdiction, and risk.
No service relationship created
Publicly browsing the site, sending an inquiry, or receiving a response does not by itself create a client relationship, confidentiality obligation, partnership, or commitment to perform services. A relationship begins only when the appropriate parties sign a written agreement. Do not send confidential or sensitive information until an appropriate exchange has been arranged. Confidentiality and data-handling duties for invited portal use are governed by the applicable client agreement.
Client portal access
Portal access is invitation-only and may be limited to particular organizations, projects, files, and actions. Use only the account assigned to you, keep authentication methods and recovery information under your control, and promptly report suspected compromise, an unexpected invitation, or access to material you do not believe was intended for you.
You may not share an account, invite another person without authorization, publish portal links, bypass access controls, or access, copy, alter, delete, or distribute material outside your assigned role or the applicable client agreement. Prismo may suspend or revoke access to protect client information, complete offboarding, comply with an agreement or legal obligation, or investigate misuse.
You retain rights you hold in material you provide. You authorize Prismo and its managed providers to host, copy, scan, transmit, back up, and otherwise process that material only as reasonably needed to deliver and secure the agreed services. Do not upload malicious code or material you lack authority to provide. Once you download a file, you are responsible for protecting copies on your own systems according to the applicable agreement and law.
Estimates, examples, and outcomes
Budget bands, timelines, scopes, engagement blueprints, and anticipated benefits shown on this site are illustrative unless a page clearly says otherwise. Actual scope and cost depend on discovery and a written proposal. Search rankings, traffic, security, uptime, lead volume, revenue, and other outcomes are not guaranteed.
Permitted use
You may view, print, and share links to public pages for lawful internal or personal use. You may not attempt to disrupt the site, bypass access controls, probe for vulnerabilities without written permission, submit malicious code, overload forms, impersonate another person, scrape the site in a way that harms its operation, or use its content unlawfully.
Intellectual property
Unless otherwise identified, the website's original text, design, graphics, code, and branding are owned by Prismo Web Solutions or used with permission and are protected by applicable law. These terms do not transfer ownership. Short quotations with clear attribution and links are permitted where allowed by law; broader reproduction, resale, or creation of a competing copy requires written permission.
Third-party material and links
Names, marks, platforms, and content belonging to others remain their owners' property. Third-party links are provided for context or convenience. Client identity and document workflows may be delivered by a managed provider whose service terms also apply. Prismo does not control every provider system and is not responsible for circumstances outside the commitments in the applicable client agreement.
Website availability and changes
Prismo may modify, suspend, or remove website features or content without notice. Reasonable effort is made to keep information useful, but the website may contain errors, become unavailable, or fall out of date. Please report a suspected error to [email protected].
Disclaimer
To the extent permitted by law, the website is provided “as is” and “as available,” without warranties of uninterrupted availability, fitness for a particular purpose, noninfringement, accuracy, or a particular result. Some jurisdictions do not allow certain disclaimers, so portions of this section may not apply to you.
Limitation of liability
To the extent permitted by law, Prismo Web Solutions will not be liable for indirect, incidental, special, consequential, or punitive damages arising from use of, inability to use, or reliance on this public website. Nothing in these terms excludes liability that cannot lawfully be excluded.
Governing law
These website terms are governed by the laws of the State of Tennessee, without regard to conflict-of-law principles, subject to any mandatory rights that apply where you live.
Severability
If a provision is found unenforceable, the remaining provisions continue in effect. Failure to enforce a provision is not a waiver of the right to enforce it later.
Contact
Questions about these website terms may be sent to [email protected].