Privacy notice

Who is responsible for the information

Prismo Web Solutions, based in Knoxville, Tennessee, operates this website. Questions about this notice or a privacy request can be sent to [email protected].

Information you provide

When you use the project inquiry form or contact Prismo directly, Prismo may receive your name, work email, company, website, role, objectives, project type, budget band, timeline, integrations, project context, consent record, and any other information you choose to provide.

Please do not submit passwords, payment card details, health information, government identifiers, confidential client data, or other sensitive information through the inquiry form.

Information collected through website use

The web server and security tools may process technical information such as IP address, browser and device type, requested URL, referring page, date and time, and error or security events. If analytics or consent-based measurement is enabled, the site may also measure page views, interactions, campaign information, approximate location, and completed inquiry events.

Browser settings and any consent controls presented on the site can affect optional measurement. Essential storage may still be used for security, form integrity, load balancing, or preferences needed to provide the site.

How Prismo uses information

• To review, respond to, and keep a record of inquiries.
• To assess project fit and prepare a requested conversation, scope, or proposal.
• To operate, secure, troubleshoot, and improve the website and its forms.
• To understand which content and channels support useful business inquiries.
• To comply with applicable obligations, resolve disputes, and prevent misuse.

When information is shared

Prismo may use service providers for website hosting, email delivery, analytics, security, backups, form processing, and business administration. Those providers may process information for the service they perform. Information may also be disclosed when reasonably necessary to comply with law, protect rights or safety, investigate abuse, or complete a business reorganization.

Prismo does not offer personal information submitted through the inquiry form for sale. The website does not publish submitted project information unless permission is obtained separately.

Retention

Inquiry and operational records are retained only as long as reasonably needed for the purposes described above, including follow-up, project administration, security, dispute resolution, and applicable recordkeeping. Different systems may use different retention periods. Backup copies may remain until their normal rotation completes.

Security

Prismo uses reasonable administrative and technical safeguards appropriate to this website, but no website, email, transmission, or storage system can be promised to be completely secure. Use the contact email to arrange a safer exchange before sending confidential project material.

Your choices and requests

Depending on where you live and the law that applies, you may have rights to request access, correction, deletion, restriction, or a copy of certain personal information. You may also object to or withdraw consent for certain processing. Send a request to [email protected]. Prismo may need to verify the request and may retain information where a legal or legitimate requirement applies.

Third-party websites

This site may link to services Prismo does not control. Their privacy practices apply once you leave this website. A link is not a statement that Prismo controls or endorses every practice of the destination.

Children

This business website is not directed to children under 13, and Prismo does not knowingly request personal information from them through the project form. If you believe a child submitted information, contact Prismo so the situation can be reviewed.

Changes to this notice

Prismo may update this notice as the website, service providers, or legal requirements change. Material revisions will be reflected by the updated date on this page.

Contact

Prismo Web Solutions
Knoxville, Tennessee
[email protected]